FAQ

Frequently Asked Questions

Answers to the most common questions about TeamTrail — features, pricing, privacy, rollout, and more.

About TeamTrail

What TeamTrail is and who it's built for.

What is TeamTrail?

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TeamTrail is a field force management platform by MoveMentrix IT Solutions Pvt Ltd. It combines GPS tracking, attendance, beat plans, visit tracking, task management, and expense management for Indian field sales teams.

Which industries does TeamTrail serve?

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TeamTrail is built for FMCG distribution, pharma MRs, service engineers, delivery teams, collection agents, and any business with field employees.

Does TeamTrail work offline?

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Yes. TeamTrail stores check-ins, orders, and visit data locally when there's no network. Everything syncs automatically when connectivity returns.

Do I need hardware to use TeamTrail?

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No. TeamTrail works on any Android smartphone (Android 8+). No separate hardware, biometric machine, or GPS device required.

Which Android versions are supported?

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TeamTrail supports Android 8 and above. It works on most phones that field teams already use.

How tracking works

Everything about GPS attendance and anti-fraud verification.

How does GPS attendance work in TeamTrail?

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Field employees check in via the app. TeamTrail captures GPS coordinates, timestamp, accuracy radius, and optionally a live selfie. No check-in without all these pieces.

Can field employees fake GPS attendance?

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TeamTrail has a built-in anti-spoofing engine that detects mock GPS apps. Combined with live selfie verification, it's nearly impossible to fake attendance.

Does TeamTrail track employees after work hours?

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No. TeamTrail only tracks during configured shift hours. Once a rep's shift ends, location tracking stops automatically. Personal time stays private.

Can TeamTrail track attendance for office staff also?

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TeamTrail focuses on field attendance via GPS. For office-based teams, you can continue using biometric attendance and integrate reports if needed.

Does the app drain phone battery?

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TeamTrail uses adaptive GPS (only active during check-in events, not continuously). This keeps battery impact minimal — designed for a full day of field work.

Data, privacy, and legal

How we handle employee data responsibly.

Is TeamTrail compliant with India's DPDP Act?

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Yes. TeamTrail is designed around consent-based, purpose-limited data collection. We recommend consulting your legal team for specific compliance needs of your organisation.

Can employees see their own data?

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Yes. TeamTrail gives employees visibility into their own attendance, visits, and expense records — the same data managers see. This transparency builds trust.

Where is the data stored?

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Data is stored on secure cloud infrastructure with encryption in transit and at rest. Access is restricted on a need-to-know basis within your organisation.

Plans and getting started

Pricing, trial, and implementation timeline.

How much does TeamTrail cost?

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Pricing depends on team size and features. Most plans are priced per user per month. Contact us for a quote specific to your team.

Is there a free trial?

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Yes. We offer a free 15-minute demo and a trial period so your team can evaluate TeamTrail before committing. Book a demo to get started.

How long does rollout take?

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For most teams: 3-5 days for setup (install app, configure shifts, onboard reps). Full adoption typically happens within 2-4 weeks as reps build the habit.

Will my field team resist using TeamTrail?

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Some initially will. Resistance usually comes from unexplained surveillance. When purpose is clear (fair credit, faster reimbursements) and tracking is work-hours only, adoption happens within 2-4 weeks.

Does TeamTrail integrate with CRM or ERP?

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TeamTrail supports integrations with CRM, ERP, HR systems, and internal business apps via APIs. Contact us for specific integration requirements.

Reports, dashboards, and more

What managers and admins get out of the box.

Can managers see field teams on a live map?

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Yes. Managers get a live dashboard showing all field employees on a map with real-time location, status, and last check-in time.

What reports does TeamTrail generate?

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Daily attendance, beat plan adherence, visit coverage, expense summary, distance traveled, task completion, and custom reports by rep, beat, or outlet.

Can I export reports from TeamTrail?

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Yes. Attendance, visit, expense, and coverage reports can be exported as Excel or PDF for payroll and management reviews.

How do I get started with TeamTrail?

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Book a free demo or call +91 97021 88599. Our team will set up a personalized walkthrough and quote based on your team size.

Still have a question?

Our team is ready to answer anything about TeamTrail, pricing, or rollout for your field team.

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